Client Instruction Form

Please complete this form, so we know how to issue documents for this shipment. This will help you to avoid problems with New Zealand customs and protect your goods.
We understand that there are a lot of questions but this is only required once. Complete as much as you can — it will take you about 5 minutes.

Parties & goods

Seller / Exporter *

Enter Full Legal Company Name or Individual Name (private export only) & Address & Phone & Email.

Buyer / Importer *

Enter Full Legal Company Name or Individual Name (private import only) & Address & Phone & Email.

Importer’s Contacts *

Please copy/paste details if the “importer” and “importer’s contacts” are the same.

Importer’s or Exporter’s NZ Customs Client code *

A client code is a unique number that identifies an importer and exporter. Client codes are only issued to New Zealand entities (such as registered New Zealand companies). A client code is required as part of the import and export entry clearances for shipments in excess of NZ$1,000.
To apply for a client code click HERE. Please email the completed form directly to NZ Customs and they can answer any questions you may have.

Description of the goods *

Shipping terms & handling

What are the shipping terms (incoterms)? *

Please read more about shipping terms / incoterms.

Are these goods dangerous type of cargo? *

Do you use timber packaging (incl. pallet)? *

Is special handling required? *

Packaging

NUMBER of packages & TYPE of packaging *

For example, 3 wooden crates.

Weight per package (kg) *

Approximate volume per package (m³) *

Dimensions per package in cms (Length × Width × Height) *

Are packages marked on 2 opposite sides with receiver’s phone / address? *

Insurance & documents

Is cargo insurance required? *

Is the cargo fragile? It affects cargo handling and your insurance price. *

Do you require original Bill of Lading (transport document)? *

Pick up & delivery

Do you require pick up from the exporter? *

Do you require delivery to the importer? *

Documents & contact

Upload any relevant documents (packing list, invoice, etc.)

Maximum 100 MB per file. Allowed: PDF, JPG, PNG, DOC, DOCX, XLS, XLSX. Files upload directly to Google Drive — you can keep filling out the form while they transfer.

Your first name *

Your surname *

Your phone *

Your email *

I understand that, by submitting this form, I am considered to have read and consented to Easy Freight’s terms & conditions.