Customs Number or Client Code: What Is It and Do You Need It?

2-minute read

Did you know that if you’re planning on bringing items into NZ (importing) or sending items overseas (exporting) that are worth over NZ$1000, you need to apply for a Customs Number or a Client Code with New Zealand Customs Service?

If you are a private individual importing or exporting for your own use, you will need to apply for a Customs Number.

If you have brought in or sent items overseas worth over NZ$1000 previously, you do not need to apply for a Customs Number – you would have received notification of this via email from Customs or your Broker.

If you have never brought in or sent items overseas worth over NZ$1000, you will need to apply for a Customs Number.

You will need to complete Customs Number Application for An Individual Person form which can be found on the NZ Customs website.

Email the completed form and a copy of your photo ID to Customs via the email address provided on the form.

You will receive your Customs Number by email.

You can also contact a Customs broker to liaise with NZ Customs on your behalf.

Importing Items for Commercial Purposes

If you’re planning to import items for commercial purposes (to sell or to use in a business) or are a Sole Trader, you will need to apply for a Client Code.

Client Code for commercial use is a unique number that identifies commercial importers and exporters.

Client codes are only issued to New Zealand entities (such as registered New Zealand companies).

A client code is required as part of the import and export entry preparation and Customs clearance for shipments valued at NZ$1000 or more.

If you don’t have a client code, you can apply for a client code yourself. To do this:

  • complete a Client Code Application form which can be found on the NZ Customs website
  • include the required identity documents
  • email to Customs via the email address provided on the form.

Alternatively, a Customs broker can apply for this on your behalf.

Customs clearance

Before imported goods can be released by NZ Customs, importers need to submit electronic declarations (import entries) covering the details of their import.

NZ Customs don’t provide electronic lodgement services directly. However, a Customs broker or a freight forwarder can send an electronic lodgement on your behalf to clear goods with NZ Customs.

Source: New Zealand Customs Service

Talk to our friendly team at Easy Freight Ltd for all your customs brokerage and freight forwarding needs.


P.S. Easy Freight Ltd helps New Zealand importers & exporters to save money on international freight and reduce mistakes by guiding how to comply with Customs and biosecurity rules. 

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